Frequently Asked Questions

Q. How Much will this cost?

A. The cost of your order will depend on a number of factors including the type of media, length, desired export format. We work with several format types and each have their own quirks. The easiest way to get a ballpark cost for your order is to call or email us or stop in. We will ask you a few questions to get you the most accurate quote.  

Q. Does your team have a lot of experience?

A. Yes. The Owner and head Archivist has over 18 years experience in this industry.

Q. Can I view a VIdeo tape before I have it done?

A. Yes we have a viewing station set up for video tapes. Not sure what’s on some old tapes? Come use our viewing station and check it out. Have a bunch to look at? You can rent the station by the half hour if needed. This station is for Tapes only. We cannot preview film reels.

Q. do you send out the work?

A. NO. All of our work is done locally in house.

Q. Can I mail the Media to You?

A. Sure. But if you have media that is irreplaceable we suggest you drop that off in person if at all possible.

Q. Is satisfaction guaranteed?

A. Yes. We want all of clients to be happy. If you are not satisfied with our work let us know and we will make it right!